Return Policy

WHAT IS YOUR RETURN POLICY?

Our return policy for an exchange or refund is limited to orders of $25 or less within 30 days of purchase. Please note all sales greater than $25 are final unless product arrives damaged. In the case that product arrives damaged, please contact our customer service team at +1 (530) 604-8059 to request a refund.

Return Address:

Baines Media Studios, LLC

2540 Esplanade Blvd Suite 7

Chico, CA 95973

MY ORDER IS LOST OR MISSING

If your order is lost or missing please contact us at support@ketotheheart.com or contact our customer service team at +1 (530) 604-8059 for assistance.